Privacy Policy

1. Introduction

Deploy AI Agents (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit deployaiagents.agency or use our AI agent deployment services.

2. Information We Collect

Information You Provide

• Name, email address, and business information when booking an AI audit or strategy call
• Company details and workflow information during onboarding
• Payment information processed securely through Stripe (we do not store card details)
• Communications sent to us via email or through the platform

Information Collected Automatically

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referral sources
• Analytics data collected through Google Analytics (see Section 7)

Agent Interaction Data

• Messages and data processed by deployed AI agents on your behalf
• Agent performance metrics and usage statistics
• Bloom evaluation data and behavioral test results

3. How We Use Your Information

• To provide, operate, and maintain our AI agent deployment services
• To process transactions and send billing-related communications
• To configure, train, and optimize AI agents for your business
• To generate Bloom behavioral evaluation reports
• To communicate with you about your account, services, and support requests
• To improve our services, develop new features, and conduct analytics
• To comply with legal obligations and enforce our Terms and Conditions

4. Data Isolation and Security

We implement robust security measures to protect your data:

• Isolated Environments: Each client's agent deployment operates in an isolated environment. Your data is never shared with or accessible to other clients.
• Isolated API Keys: All integrations use client-specific, isolated API keys.
• Encryption: Data is encrypted in transit (TLS 1.2+) and at rest.
• Zero Data Sharing: We do not sell, rent, or share your business data with third parties for their own marketing purposes.
• Access Controls: Access to client data is restricted to authorized personnel on a need-to-know basis.

5. Data Sharing and Disclosure

We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist in operating our platform (e.g., Stripe for payments, cloud infrastructure providers). These providers are contractually bound to protect your data.
• AI Model Providers: When processing agent interactions, data may be sent to AI model providers (e.g., OpenAI, Anthropic) subject to their respective data processing agreements. We select providers with strong data protection commitments.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to affected clients.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account termination, we retain data for up to 90 days to allow for reactivation, after which it is securely deleted. Billing records are retained as required by applicable tax and accounting laws. Agent interaction data is purged within 30 days of subscription cancellation unless otherwise agreed.

7. Analytics and Cookies

We use Google Analytics to understand how visitors interact with our website. This service collects:

• Page views and navigation patterns
• Session duration and bounce rates
• Approximate geographic location based on IP address
• Device and browser information

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8. Compliance

Our data handling practices are designed to support compliance with:

• PIPEDA (Personal Information Protection and Electronic Documents Act) — Canada
• GDPR (General Data Protection Regulation) — for EU/EEA individuals
• CCPA/CPRA (California Consumer Privacy Act) — for California residents
• HIPAA — for clients in healthcare, where applicable Business Associate Agreements are in place

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email to active subscribers and posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

12. Contact

For questions or concerns about this Privacy Policy or our data practices, contact us at [email protected].